Job Description:

This position is responsible to lead the operation of retail, catering, and patient meal areas under the direction of the Nutrition Services Manager. This role provides direction related to creating an exceptional experience for patients and guests. This position will oversee operations of this service line, following system-level best practice standards, supporting quality initiatives, meeting regulatory compliance, supervising caregivers, and realizing consumer expectations. Responsible for hiring, coaching, and counseling of staff on performance issues. Usually spends at least 50% of time performing administrative/supervisory duties.

Scheduling

• Work Schedule: Shifts between 6:00am-11:30pm

• Required: Rotating weekend coverage and holidays

Job Essentials

• Leads team and daily operations of assigned areas and ensures tasks are completed.

• Hires, coaches, and counsels employees and conducts performance reviews.

• Participates and/or leads orientation, and training.

• Assists in scheduling to ensure appropriate level of staffing and coverage for vacation and call-ins within allowed budget. Manages overtime and premium pay with budget.

• Responsible for management of assigned department resources, which may include inventory management, cash handling, and monitoring of equipment to ensure good/safe working order.

• Resolves issues such as service recovery, coaching/redirecting caregivers, and rearranging staffing.

• Leads patient areas and has competency in modified diets and patient meal standard works.

• Responsible to implement, under the direction of the Nutrition Services Manager, best practice, system-level initiatives.

• Participate in and aligns services with all department guidelines including food safety, zero harm, goals, continuous improvement and more agencies and hospital.

• Achieves and maintains consumer satisfaction goals. Creates a positive experience for each patient and guest.

• Assists in keeping storage areas clean and organized to ensure all Joint Commission and Health Department guidelines are followed.

• Conducts and participates in team meetings.

• Communicates issues with the appropriate members of management.

• May coordinate scheduled events and conferences and ensures they are serviced and function properly.

• May help coordinate meals to appropriate locations by designated times.

• Other duties as assigned by the Nutrition Services Manager.

Minimum Requirements

• Three years of related work experience.

• Two years of leadership experience.

• Demonstrated ability to lead in a positive and professional manner.

• Demonstrated effective verbal, written, interpersonal and communication skills.

• Demonstrated computer proficiency.

• Food Handler Permit (as required by State) or ServSafe certification is required by first day of work. ServSafe certification obtained within 90 days of hire date if not current.

Preferred Qualifications

• Certified Dietary Manager Certification.

• Associate Degree in Food Services, Nutrition, Culinary Arts, Hospitality, or Business. Degree must be obtained through an accredited institution. Education is verified.

Physical Requirements:

Physical Requirements

• Interact with others by effectively communicating, both orally and in writing.

• Operate computers and other office equipment requiring the ability to move fingers and hands.

• See and read computer monitors, label and documents.

• Carry, push/pull and walk while transporting food, supplies and service equipment.

• Climb, squat, kneel and lift to clean and reach and retrieve food and supplies

• Tolerate extremes in temperature such as performing work in a cook station or in a refrigerator.

• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

• May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Anticipated job posting close date:

05/02/2024

Location:

American Fork Hospital

Work City:

American Fork

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$19.27 - $25.48

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm_source=Workday&utm_medium=Redirect&utm_campaign=CareerHome_workday) .

Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.

Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)

Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!