tech/warranty support representative.

• carlsbad , california

• posted april 18, 2024

job details

summary

• $20 - $23 per hour

• temporary

• high school

• category office and administrative support occupations

• referenceAB_4517560

job details

Do you know the ins and outs of routers, WiFi, cell phone applications and computers? Do you have a customer-first mindset and thrive in a fast-paced environment? If, so we would love to talk with you! We are currently seeking a Contract Technical and Warranty Support Representative to join the team in Carlsbad, CA. We estimate this contract will be 4 months.

salary: $20 - $23 per hour

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

• Provide support to pool owner customers for inquiries surrounding web-connected device

• troubleshooting of installation/warranty processes and other programs.

• Review and authorize warranty service work to be performed by independent service

• companies.

• Attend technical training classes to maintain current with troubleshooting of web

• connected products.

• Work with other team members to help achieve overall department goals and tasks.

• Other duties as assigned.

Skills

• Systems Support

• Customer support

• Technical Support

• Call Center Support

• Active Listening

• Telephone Etiquette

• Basic Software Skills

• CRM

• ERP

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

get in touch

we are here to help you with your questions.

KS

kathleen shannon

• kathy.shannon@randstadusa.com