Summary:  The Service Coordinator assumes responsibility for coordinating programs and services to help residents maintain a good quality of life and age in place. Assisting in assessing and identifying resident and family needs and outside resources to meet those needs. Areas of assistance may include physical, mental, psychological and or social as it relates to aging and moving in and moving out.

Job Responsibilities

• Responsible for networking with community organizations, and seeking affordable and new services to offer residents.
• Initiates and completes psychosocial assessments, interviewing patients, families and others in order to evaluate current condition and identify current or potential adjustments.
• Provides general case management (and referral services) and maintains complete and updated resident files. Monitor and manage supportive services where necessary.
• Service Coordinator meets requirements outlined in Quality Assurance Review Process and Semi-Annual File Review Process (Reviews). The Reviews capture resident assessments, resident programs, policy compliance, and Education and Wellness Programs.
• Complies with all Federal and State confidentiality regulations including but not limited to HIPAA.
• Coordinates services for optimal living (aging in place and wellness philosophies).
• Utilize appropriate documentation system to track all work done with residents. Completes all required paperwork with all residents who want to utilize the Service Coordination program.
• Completes Care Plans and or Quarterly Monitoring with residents needing referrals and follows up on all services at and after implementation.