Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visitpage to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attentionto our brand commitment when servicing our customers and driving results. Responsible for upholding Coach'sService and Selling Models, creating a positive first impression, building on-going customer relationships through apersonalized experience, andleavingapositive, lastingimpression.

SALESFLOOR: *Understandsorganizationalobjectivesand makesdecisionsthatalignwithCompanypriorities *Takesownershipandiscommittedtodeliveringresults,whileremainingactivelyawareo fpersonalandstore metrics; and creates personal sales and clienteling strategies in partnership with the managementteam. *Createsshort-andlong-termstrategiestoachievepersonalmetricsandperformancegoals

*Takesownershipofpersonal surveyresultsandcreatesplans toimproveand overcomeareasofopportunity *RepresentsCoachasabrand ambassador *DemonstratesCoach'sSellingandServiceexpectationsatalltimes *Understandschangesinlocalmarket withpotentialimpactonbusinessperformanceandsupportstheexecutionoflocalsalesstra

tegiesandtactics *Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-goingproductiverelationshipswithcustomers *Createspositiveimpressionswithcustomersbybringingbestselftoworkthroughattireco

nsistent withCoach'sGuidetoStyle *Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strongknowledgeofcompetition. *Providesin-depthproductknowledge,includingfeatures,benefits,currentoffer ings,andoverallproductvalue. *Remainsawareandisclearlyabletocommunicatecurrentpricingandpromotionalstrategyt

ocustomers. *Discussesproductfeaturesandbuildsthesalebyleveragingcross-sellingskillsandabil

ities. *Cross-sellsandencouragesbeneficialproductadd-onsthatrelatetothecustomer'ssho pping needs *Sensitivetocustomers'needsandtailorsapproachbyreadingcues *Attendstotheuniqueandindividualshoppingneedsofeachcustomer. *Workswithmultiplecustomerssimultaneouslyandbreaksawayasappropriate *Followsup withcustomersconsistentlyandgenuinelytoinfluence/closethesale *Flexespersonalsellingtechniquestocontributetooverallstorefinancialresults *Buildslastingandloyalrelationshipswithcustomers *LeveragesCoach'stoolsandtechnologytosupportrelationshipbuildingandclientelin gefforts *Createsenthusiasmandpositivityforasharedvisionandmission *Promotesandendorsesateamsellingenvironment *Fostersanenvironmentofteamwork,trustandcollaborationwithinternalandexternalc ustomers *Remainssolutionoriented; isadaptableandflexibletochangingbusinessandstoreneeds *Welcomesfeedbackand adaptsbehaviorsasappropriate *Maintainsacalmandprofessionaldemeanoratalltimes

OPERATIONS: *EnsuresalldailytasksarecompletedwithoutnegativelyimpactingserviceorCoachstanda

rds *Completesdailyoperationaltasksincludingmaintainingstore(salesfloorandbackroo m),cashwrapandvisualmerchandisingto Coachstandardsconsistentlyandin a timelymanner *Maintainsacleanand tidysellingflooratalltimes *Adherestoallapplicable retailpoliciesandproceduresincludingPOS,OperationsandAssetProtectionprocedures *Replenishesinventoryonsalesfloorasneeded

*Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor,maintainsstrongorganizationalstandardsasitrelatestoprod ctbothinthestoc kroomand onthesalesfloor. *Supportscash-wrapwhenneededtoprocesspurchases,returns,andexchanges. *Efficientlyprocessescustomer transactions:Purchase,Return,Exchange,FoundOrderetc. *Effectivelyhelpstopreparestorebyorganizingfunctionalareas,performsroutinecle aning,maintainsstrongorganizationalstandardsandmaintainsvisualmerchandising expectations.

Competenciesrequired: *DriveForResults:Canbecountedontoexceedgoalssuccessfully.Isconsistentlyoneoft hetopperformers.Verybottomlineoriented. Steadfastlypushesselfandothersfor results.

*Customer Focus: Is dedicated to meeting the expectations and requirements of internal and externalcustomers. Gets first hand customer information and uses it for improvements in products and... For full info follow application link.