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Novo Nordisk Manager - Pharmacy Execution - N Plains / Lakeshore in Minneapolis, Minnesota

About the Department

The Sales Team leads the US sales efforts for Novo Nordisk’s robust cardiometabolic product portfolio, which includes world class therapies for the treatment of diabetes, obesity, and the reduction of adverse cardiovascular events. As part of the team, you will have frontline exposure to our portfolio vision, business strategies, and critical market insights that drive our business forward. You will drive the NNI portfolio strategy in tandem with our marketing team, and balance performance with compassion to ensure that the latest therapies and products reach the people who need them most.

At Novo Nordisk, we are the world leader in diabetes care and a major player in defeating other serious chronic conditions such as obesity, growth hormone-related disorders and rare bleeding disorders. We use our skills, dedication and ambition to help people with diabetes and other chronic or rare diseases. We are looking for individuals who want to do the same. In exchange, we offer the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development. Are you ready to realize your potential?

The Position

The Manager – Pharmacy Execution will work with Regional Business Directors (RBDs) and Trade Account Teams to develop, communicate and pull through a regional Retail Pharmacy Strategy that aligns to Brand Strategies and National Account Strategies. The Manager – Pharmacy Execution will achieve this goal by driving and managing the execution of pharmacy-related field-based initiatives to maximize NNI presence in retail pharmacies, pharmacy societies and certain health systems within the region, focusing on opportunities that will drive field sales performance and achieve desired sales results. This position represents Novo Nordisk to selected key pharmacy staff within retail pharmacies, pharmacy societies and health systems within a sales region who are not typically engaged by other NNI employees (e.g. sales representatives, Market Access, etc.). This position has a goal to provide education to increase pharmacy support for the NNI portfolio.

Relationships

The position reports to the Director of Commercial Execution. Internal stakeholders include: RBDs, Trade, Market Access & Public Affairs (MAPA), and Sales. External stakeholders will include: Retail Pharmacy Staff (Pharmacist, District Managers, etc.) as well as health systems-based Clinical Pharmacists and Local Pharmacy Societies.

Essential Functions

  • Regional Sales Team Pharmacy Execution

  • Ensures activities and local strategic approaches are coordinated and aligned to regional commercial pharmacy strategies

  • Ensures the sales force is effectively executing the strategic and tactical elements of the pharmacy plan

  • Conduct field travel including field rides with representatives, attending peer-to-peer Promotional Speaker programs and sales meetings

  • Coordinates and manages regional implementation of key marketing tactics (e.g. Promotional Speaker Programs) within pharmacies

  • Uncovers local market opportunities and works with ADCE and RBD to coordinate appropriate execution to accelerate field sales performance in each region and geography

  • Assist in coordination with Learning and Development to best support area development needs

  • Communication

  • Ensures cascade of regional information throughout the respective districts

  • Works with Sales Execution to provide two-way communication of identified issues and opportunities between regional field team and home office functions

  • Serves as the liaison for communications between field and Trade teams

  • Field Intelligence

  • Filters information from the field to ensure field intelligence is applied to plans, resources, tools, and technology

  • Local Market Execution

  • Provides local market pull-through of pharmacy programs, processes and tools, and coaching to local leadership

  • Coordinates the implementation and execution of local market pharmacy plans

  • Ensures optimal resource utilization and ROI for key strategies aligned with the regional pharmacy strategy

  • Retail Pharmacy Partnership

  • Leverage pharmacy experience and utilize local knowledge to build relationships with key stakeholders within all aspects of pharmacy and maintain cross-functional field partnerships

  • Identify and execute on opportunities to influence pharmacists, including district/regional chain meetings and training sessions, educational and promotional events in coordination with Trade and other internal partners

  • Work closely with Trade to identify opportunities and ensure NNI becomes a prominent partner in local pharmacy meetings, expos and conferences

  • Ensure NNI patient education and pharmacy resources are available via apps, website or physical materials within the pharmacy

  • Provide clinical resources and patient education to Clinical Medication Therapy Management (MTM) pharmacists to support the execution of guideline-based treatment algorithms for appropriate patients

  • Identify and engage appropriate pharmacy customers on areas of pain points in helping patients start and stay on therapy, such as product information, device training, patient education tools, and dosing guides, as well as details of savings card programs

  • Ensure effective and appropriate communication across NNI on latest developments regarding pharmacy in the given territory, using designated channels

  • Pharmacy Societies & PharmD Programs

  • Engage and partner with all relevant local pharmacy society chapters to ensure NNI has a place in the ever-evolving pharmacy landscape

  • Reinforce NNI’s support at all state and local pharmacy societies and maintain relationships with identified organizations as appropriate

  • Develop early familiarity with, and future support for, guidelines-based care including the NNI portfolio of approved products with local pharmacy colleges

  • Medical Groups & Health Systems

  • Partner with clinical pharmacists within local medical groups and health systems based on focus

  • Those involved in direct patient care:

  • Positively impact patients starting and staying on therapy with NNI products through increased utilization of NNI patient education resources and savings card programs

  • Increase use for NNI portfolio of brands for appropriate patients

  • Those who consult or advise HCPs:

  • Gain support to recommend NNI products for appropriate patients

  • Utilize local representatives and local knowledge/relationships with embedded PharmDs to gain insights and leads on where our interaction would be most beneficial to reach mutually aligned goals

  • Support Health Systems business strategy where needed by partnering with aligned Regional Account Manager (RAM), Sales & Educator teams, and executing as appropriate

  • Support patients to start and stay on NNI products by utilizing Novo Nordisk branded and unbranded patient education materials.

    Physical Requirements

    Overnight travel required; Driver must maintain a valid driver’s license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records.

    Qualifications

  • A Bachelor’s degree from an accredited university is required

  • A Doctor of Pharmacy (PharmD) degree preferred

  • Pharmacy experience preferred

  • Requires the ability to focus on marketplace knowledge, analyze the pharmacy ecosystem, and skills in stakeholder mapping and customer engagement

  • 2 years of sales or commercial operations experience in pharmaceuticals and/or related healthcare preferred

  • Strong attention to detail with the ability to prioritize

  • Excellent communication skills critical

    We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

    At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

    Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

    If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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