Central Hudson Outside Plant Communications Specialist Salary Range: $61,800.00/yr. to $144,900.00/yr.

What is an Outside Plant Communications Specialist?

An Outside Plant Communications Specialist focuses on the Companys outside plant third-party carrier circuits through necessary field deployments, maintenance, conversions, upgrades, vendor management, contract management, and performance standards. This role will develop, deploy, and support communications related projects across the company. Their expertise ensures seamless communication and operational efficiency, making them an asset to OT- Communications.

What does an Outside Plant Communications Specialist do?

System Management: Oversees the day-to-day operation, maintenance, and optimization of the companys outside plant communication circuits including VOIP and POTS circuits as well as cellular networks. Identifies and resolves complex technical issues related to communications systems, ensuring minimal downtime and high system availability.

Vendor Management: Collaborates with vendors to ensure smooth operations, negotiate service contracts, and stay updated with the latest product developments and innovations. Meets with vendors on a weekly or as-needed basis to ensure project work scope, status, and deliverables are adhered to. Monitors and escalates service tickets.

Training and Support: Provides guidance and support to team members and end-users facilitating knowledge transfer and skill development

Project Leadership: Participates in communications-related projects, taking the lead as necessary, and contributes to the successful delivery of projects within established timelines. Reports to team and other company departments on project status.

While this role focuses on the management of third-party carrier circuits and services, an Outside Plant Communications Specialist will assist with other department goals and projects such as equipment turn-ups, field troubleshooting, inspections, performance and network monitoring. Contributes to the development of best practices, service standards, and equipment capability standards for system reinforcement, design and operation. Provides support for storm restoration efforts.

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