The Role

• Analysis and interpretation of licencing requirements

• Finding Solutions to complex and bespoke liceencing requests

• Assist clients on queries relating to software licencing, billing and contract renewals

• Processing new sales and trials in accordance with the clients Software License Agreement including dispatch of software licences and processing of invoices

• Drafting quotations for new and additional licence requests

• Assist with client queries with the Senior Coordinator

The Requirements

• Proven track record of handling complex queries and tasks in a pressurised environment

• Excellent attention to detail with the ability to accurately review the quality of own output

• Excellent customer service skills with experience of dealing with corporate clients and individuals at all levels

• Exceptional client relationship skills: ability to develop strong relationships quickly and maximize resources effectively to achieve goals

• Experience in interpreting legal contracts

• Experience understanding and working with financials and invoices Flexible with a ‘can do’ attitude with the determination to solve problems and seek solutions

• Strong verbal and written communication skills

• Proven administration and organisational skills with the ability work on own initiative, juggle tasks and prioritise work

• Preferred IT skills with an aptitude for easily learning new IT systems and computer skills

• An eye for detail and excellence

• Proven to be an effective team member to contribute to their own team as well as other parts of the business

• Amenable to UK working hours

WTW is an Equal Opportunity Employer