Location

San Francisco Hotel

Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike.

The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for.

Job Description

The Doorperson r epresents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests .

Responsibilities

• Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.

• Engages the guest to provide superior guest service.

• Ensures the valets are staged to maximize the guest experience.

• Manages the traffic at the front of the hotel.

• Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles.

• Conduct key audit with the Valet Attendant at the end of each shift.

• Maintains the cleanliness of the front of the hotel.

• Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.

• Loads the baggage in the cars or taxis for departing guests

• Maintains a clean and orderly appearance of the work area at all times.

Qualifications

• Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests

• Excellent grooming and body language to represent the brand

• Ability to multi-task

• Ability to work outdoors in all weather conditions

• Ability to lift 50 lbs frequently and work on feet entire shift

  Pay: $22.90/hour Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job LocationsUS-CA-San Francisco

Posted Date2 weeks ago(5/14/2024 11:54 AM)

Requisition ID 2024-109930

of Openings 1

Category (Portal Searching) Front Office Operations